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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer Cooper

October 25, 2024

5  out of  5
rating by Jennifer Cooper
"Keith was very helpful and answered any questions we had and got us the best coverage got the lowest premium"
We responded:
"Jennifer, Thank you so much for your glowing review! We're thrilled to hear that our office was able to assist you effectively and secure the best coverage at the lowest premium. Your satisfaction is our top priority, and we're glad to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Have a Blessed day. Keith"
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Ben Dennis

October 11, 2024

1  out of  5
rating by Ben Dennis
"Absolutely no customer service. No help. They added random people to my policies and it took weeks to make any changes. I only had renters and car insurance through someone else. Terrible."
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Judy Whaley

May 30, 2024

5  out of  5
rating by Judy Whaley
"Chase was a great guy and very helpful."
We responded:
"Thank you Mrs. Judy. We appreciate your kind words."
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Elissa Eubanks

April 29, 2024

5  out of  5
rating by Elissa Eubanks
"This State Farm location has been extra helpful during my moving process! KEITH, my agent, has helped me with my life policy and auto policy! He is quick to return emails/phone calls when i have questions. He has went above and beyond to help me with my Insurance Needs! I highly recommend this State Farm Office!"
We responded:
"Thank you for your positive review! We're glad to hear that our State Farm location has been a great help during your moving process. We do our best to be responsive to your questions and make it a point to go above and beyond to assist you with your life and auto policies. We appreciate your recommendation and are here to help with any future insurance needs."
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katelynn barker

March 7, 2024

5  out of  5
rating by katelynn barker
"Chase was amazing!! Very informative and helpful! I was looking for renters insurance and he actually helped me save close to $100 on my auto inaurance!! Very thorough and patient. He's the best!!"
We responded:
"Thank you so much for your fantastic 5-star review! We are delighted to hear that Chase provided you with exceptional service and went above and beyond to assist you. It's great to know that he was not only informative and helpful in finding you renters insurance but also helped you save a significant amount on your auto insurance. We appreciate your kind words about Chase's thoroughness, patience, and expertise. We will make sure to pass along your compliments to him. Thank you for choosing us, and we look forward to assisting you further in the future!"
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Patrick Stinich

February 28, 2024

5  out of  5
rating by Patrick Stinich
"Chase with Keith Hurst State Farm Insurance was articulate, crystal clear, and honest about every issue and question I had. I was able to get insurance quickly and with all the items I needed with minimal effort on my end. Chase guided me through the process effortlessly and I am confident he will continue to do so for others. Thanks !"
We responded:
"Thank you for sharing your wonderful 5-star review! We're thrilled to hear that Chase provided you with articulate, crystal clear, and honest guidance throughout the process. We're glad to know that he made obtaining insurance a quick and effortless experience for you, while ensuring that all your needs were met. Your confidence in Chase's abilities is greatly appreciated. We will be sure to pass along your kind words to him. Thank you for choosing our services, and we look forward to serving you and others in the future!"
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Danny Smallwood

January 19, 2024

5  out of  5
rating by Danny Smallwood
"The best experience I’ve ever had, setting up insurance… Keith Hurst worked really hard to customize my insurance to my needs. I would definitely recommend that someone give him a call… Way better than that gecko!"
We responded:
"Thank you Danny for allowing us to customize your auto insurance and disability insurance. We appreciate your kind words and the opportunity to serve you. "
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Zoie Edgerton

January 12, 2024

5  out of  5
rating by Zoie Edgerton
"Chase was very nice and helped me get a better rate for my auto insurance. Highly recommended!!!"
We responded:
"Thank you, Zoie, for allowing our office to help you with your auto insurance. Chase is a valuable member of our team and we value him greatly. "
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InSight Kobra

December 22, 2023

5  out of  5
rating by InSight Kobra
"Had chase help me get setup with the best discounts possible. He was patient and helped me for most of the day."
We responded:
"Thank you for allowing Chase and our office to assist you with your insurance needs. "
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Kay See

September 25, 2023

5  out of  5
rating by Kay See
"I recently switched my auto insurance policy to State Farm, Hallie has been amazing and prompt to my questions. She has made everything so easy. Thinking about switching my home insurance to State Farm soon!"
We responded:
"Thank you Kay for allowing our office to help you with your auto insurance needs. We appreciate the opportunity to serve you with your home insurance also."
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marcella

September 8, 2023

5  out of  5
rating by marcella
"Scott was wonderful. Everything was quick and easy, and he helped me get a great price."
We responded:
"That's great to hear Marcella. Scott is a valuable member to our team and I am glad he helped you with your insurance needs."
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Russell Cowen

September 6, 2023

5  out of  5
rating by Russell Cowen
"Quite frankly.....Keith is the most caring and honest man in insurance and you will not find better service anywhere!"
We responded:
"Thank you for the kind words Russ. I'm very grateful. Our office prides ourself on service. "
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Lori McCoy

September 3, 2023

5  out of  5
rating by Lori McCoy
"Awesome agent and team!! Fast and dependable!"
We responded:
"Thanks Lori for the opportunity to serve you Ronnie. "
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Kevin Knight

August 26, 2023

5  out of  5
rating by Kevin Knight
"Keith and his group are fantastic. Highly recommend for all insurance needs."
We responded:
"I appreciate your kind words Kevin. We try hard to serve our community as best as we can."
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Cheyene LeMonier

August 25, 2023

5  out of  5
rating by Cheyene LeMonier
"Chase was so kind and very knowledgeable about the coverage I was needing for my home! 10/10 recommend him as an agent!"
We responded:
"Thank you Cheyene for allowing Chase to help you with your home insurance coverage. We appreciate the opportunity to assist you."
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Robert Massey

August 25, 2023

5  out of  5
rating by Robert Massey
"Keith Hurst is an excellent insurance agent, he helped me with everything I needed and would recommend talking with him about all your insurance needs! Thank you !!"
We responded:
"Thanks for the nice words Robert. I appreciate the confidence you have in our office."
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Jamie LaRue

August 25, 2023

5  out of  5
rating by Jamie LaRue
"Hallie is the best to work with! Quick, efficient and provided the best customer service. She made adding on to our policy seamless. 10/10 recommend!"
We responded:
"Thank you Jamie. We appreciate the opportunity to assist you."
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Heather Warren

August 23, 2023

5  out of  5
rating by Heather Warren
"Forrest was great to work with and he was able to save us over $150 off our monthly payment when we switched from our old insurance company! Thanks Forrest, you rock!"
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Jason Merworth

August 18, 2023

5  out of  5
rating by Jason Merworth
"Keith Hurst - State Farm Insurance company sets the mark for what a gold standard insurance company should strive to be. They handled our portfolio with professionalism and also made us feel like part of their family. Keith and team will roll their sleeves up and go above and beyond to not only get you a great price but they also focus on what fits your families needs best. Thanks Keith & Team!"
We responded:
"Thank you for your amazing 5-star review! We are thrilled to hear that Keith Hurst - State Farm Insurance has set the gold standard for insurance companies and provided you with exceptional service. It's great to know that their team handled your portfolio with professionalism and made you feel like part of their family. We appreciate your recognition of their dedication to going above and beyond to not only provide a great price but also to tailor the coverage to fit your family's specific needs."
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Trey Wyatt

August 17, 2023

5  out of  5
rating by Trey Wyatt
"I never thought I would leave Shelters Insurance after 20 plus years, but Keith hit me up to quote me some prices on switching, and I wasn't even looking. I am so glad I said sure because we are saving around $700 a year on our vehicles and around $800 on our house insurance. Thank you, Keith Hurst State Farm, and go Boll Weevils! 🤙🤙"
We responded:
"Thank you for sharing your outstanding 5-star review! We're thrilled to hear that Keith Hurst from State Farm Insurance reached out to you and provided quotes that led to substantial savings. It's fantastic to know that you are now saving around $700 a year on your vehicles and around $800 on your house insurance. We appreciate your trust in Keith and his team and are glad they were able to provide you with a better insurance solution. Your support is greatly appreciated, and we hope you continue to enjoy the savings and excellent service from Keith Hurst State Farm Insurance. Go Boll Weevils indeed! 🤙🤙"
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Lauren Lewis

August 16, 2023

5  out of  5
rating by Lauren Lewis
"Definitely couldn't of asked for a better experience! Insurance is never fun, but Hallie was so informative and super helpful. Would definitely recommend!!"
We responded:
"Thank you for your kind words."
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Audra Garton

August 15, 2023

5  out of  5
rating by Audra Garton
"Hallie is the best! She is always there for us! I highly recommend her"
We responded:
"Thanks. "
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Quaide Swink

August 11, 2023

5  out of  5
rating by Quaide Swink
"Chase was extremely helpful in getting me the best price and coverage he possibly could. I just bought my first car and everything (insurance wise) has been super stressful. Everything was seamless! Thanks chase!"
We responded:
"Thank you for sharing your positive experience with Chase! We're delighted to hear that he was extremely helpful in getting you the best price and coverage for your first car. We understand that navigating the insurance process can be stressful, but we're glad to hear that Chase made everything seamless for you."
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Kelsie Blue

August 8, 2023

5  out of  5
rating by Kelsie Blue
"Keith and his staff were very helpful and knowledgeable. Highly recommend."
We responded:
"Thank you for sharing your positive experience with our staff! We're thrilled to hear that they were helpful and knowledgeable in assisting you. We truly appreciate your recommendation."
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Jeanne Schneider

August 6, 2023

5  out of  5
rating by Jeanne Schneider
"We had a great experience with all the agents at State Farm, Keith Hurst. Very professional & excellent in customer service. They were also very knowledgeable & so that is why we highly recommend them!"
We responded:
"We truly appreciate your recommendation and are here to assist you with any future insurance needs. If you have any further questions or require further assistance, please don't hesitate to reach out."